Social

5 Tricks to Keep Compliant

HIPAA stands for the Health Insurance Portability and Accountability Act. It's an overarching piece of laws referring to well being info in america. In case you manage social media for a healthcare organization, you’ve come to the fitting place. On this article, we clarify what HIPAA says about social media, go over frequent HIPAA violations, and share ideas for constructing a HIPAA-compliant social media technique. Bonus: Get a free, customizable social media policy template to quickly and easily creat

Social

measure social media ROI

Is your small business actually getting one thing out of its social media efforts? If it’s exhausting to inform, you’re not alone. In accordance with the newest Sprout Social Index™, proving social media ROI was the second greatest problem for social media groups. So for those who’re scuffling with measuring social media ROI your self, we get it. Measuring the return on metrics equivalent to engagement charge or buyer satisfaction usually seems like a guessing sport. Moreover, not every lit

Social

How We Deal with Severance In Instances Of Mutual Separation

We’ve all the time aimed to chart our personal course at Buffer for a way we strategy conventional enterprise practices, and severance is not any totally different. Just lately, we’ve adjusted our severance coverage to use in additional conditions. We’ve launched the idea of “mutual separations” for the instances when a teammate and their supervisor each really feel that the teammate’s chapter at Buffer has come to an finish. We attempt to be beneficiant to those teammates who've spent a portion of their careers and lives with us at Buffer.On this put up, we’ll ele

Social

Social Media Buyer Service: Greatest Suggestions and Instruments

Social media customer support is the observe of utilizing social instruments to resolve buyer questions or issues. Social buyer help is extremely efficient as a result of it permits clients to achieve your crew on the platforms they already use. That’s proper: for those who actually need to supply best-in-class help to your viewers, you’ve obtained to supply greater than a P.O. field or phone line. The usual in 2023 is that manufacturers supply omnichannel, 24/7 help. Meet your folks the place they’re already spending their time. That may imply responding to Tweets